Last Updated: May 11, 2026
By accessing and using the classic-tide website (classic-tide.com) and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
These terms constitute a legally binding agreement between you and classic-tide. We reserve the right to modify these terms at any time, and your continued use of our website following any changes indicates your acceptance of the modified terms.
classic-tide provides assistance with Australian social benefits applications, including but not limited to:
Our services are advisory and administrative in nature. We do not provide legal advice, and we are not acting as legal representatives or financial advisors.
While we strive to provide accurate and comprehensive assistance, we cannot guarantee that any benefit application will be approved by Services Australia or other government agencies. Final eligibility determinations are made solely by the relevant government authority.
The information and assistance we provide are for general guidance purposes only and do not constitute legal, financial, or professional advice. For specific legal or financial advice, you should consult with qualified professionals.
While we make reasonable efforts to ensure the accuracy of information on our website and in our services, social benefits legislation and regulations change frequently. We do not warrant that all information is current, complete, or accurate at all times.
You agree to provide accurate, complete, and truthful information when using our services. Providing false or misleading information may result in:
You agree to comply with all applicable Australian federal and state laws when using our services, including but not limited to social security legislation.
You are responsible for maintaining the confidentiality of any account credentials or sensitive information related to your benefit applications.
Service fees are clearly displayed on our website and must be paid prior to the commencement of services unless otherwise agreed in writing.
Refunds may be provided at our discretion in the following circumstances:
Refunds are not provided solely based on application outcomes, as we cannot control government agency decisions.
We accept payment methods as displayed on our website. All payments are processed securely.
All content on the classic-tide website, including text, graphics, logos, images, and software, is the property of classic-tide or its content suppliers and is protected by Australian and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
To the maximum extent permitted by Australian law:
Nothing in these terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services supplied again if the services fail to be of acceptable quality and the failure does not amount to a major failure.
We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe:
Our website may contain links to third-party websites. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party websites. You access third-party websites at your own risk.
You agree to indemnify and hold harmless classic-tide, its officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:
These Terms of Use are governed by the laws of Victoria, Australia. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
If any provision of these Terms of Use is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms of Use, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and classic-tide regarding your use of our services.
Our failure to enforce any right or provision of these Terms of Use shall not be deemed a waiver of such right or provision.
If you have questions about these Terms of Use, please contact us:
Email: [email protected]
Address: Level 14, 287 Collins Street, Melbourne VIC 3000, Australia
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.